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Equifax Case Study

This case study from Rachael Culpan, HR Manager at Equifax, is the perfect example of why Wellington Place is good for business

With one of the biggest sources of consumer and business data in the UK, Equifax has become a leader in its field. They analyse the data of more than 820 million consumers and 91 million businesses worldwide to help consumers to make informed decisions. Equifax has offices around the globe, including three in the UK. They moved their Northern hub to Leeds from Bradford in 2016, bringing all 190 employees to their new offices at 6 Wellington Place.

Like most of the companies that reside here, they had a lot of reasons for the move, as Rachael Culpan, HR Manager at Equifax, explained, “There are of course the benefits of great facilities, great location and community spirit, everything our people could need is on our doorstep but some of the greatest benefits are the connections between Wellington Place and local businesses and government departments, we have been made aware of local events and initiatives to benefit both our business and the local community and have seen our employees enjoy networking. The talent pool in Leeds, further enhanced by the two universities, is exactly what our business is looking for to drive innovation.”

Wellington Place Economic and Social Report Image
Wellington Place Economic and Social Report Image

And in the year that they’ve been here, it’s already started to impact their business – finding the right work-life balance is helping to increase productivity. “In our previous office, some of the spirit seemed to be missing, people came to work and went home, there was very little interaction after work and limited places nearby to get together,” Culpan continued. “The biggest impact we have noticed is that people seem happier, groups are going out together at lunchtime and finding new places to eat, our charity committee is getting more attendance at their events, and there are regular impromptu gatherings at the various bars. Due to the impressive office facilities and transport links, we see far more visitors, we also see far more visitors from our other offices globally, which strengthens the connection to the wider business and escalates the value our employees see in themselves.”

“More positive and fulfilled employees with great facilities to enjoy has made a difference to the work we see being produced.”

In a market-leading business like Equifax, happy employees are absolutely essential. They have a bright, intelligent workforce and their move to Wellington Place has really brought out the best in them. According to Culpan, “Wellington Place does impact productivity for the better, more positive and fulfilled employees with great facilities to enjoy, has made a difference to the work we see being produced. We now have an environment where they can take a break from work, go to lunch or join in one of the activities at Wellington Place, and come back feeling refreshed. Our employees know who MEPC are and appreciate the regular communications, surveys and activities that are organised, always keeping the workplace interesting.

“Wellington Place does impact productivity for the better.”

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